# About Brace Health Source: Brace Health Canonical URL: https://www.bracehealth.com/about Last updated: 2026-10-01 Primary question: What is Brace Health? Meet the US-based billing experts, operators, and engineers behind Brace Health's AI-native billing service for independent private practices. ## Brace Health is an AI-native billing service built around an accountable US-based team. Eyebrow: About Brace Health Founded in Boston in 2024, Brace Health pairs independent private practices with dedicated US-based billing partners and AI-assisted revenue-cycle workflows that work with any EMR. - Dedicated people remain accountable for the work - AI assists each stage of the revenue cycle - Practices keep the EMR and workflows they already use ## The people behind Brace Health A US-based team of billing experts, operators, and engineers working together to make private-practice billing more accountable. ### David O'Hara - Co-Founder & CEO When practice owners tell me they sleep better at night. [David on LinkedIn](https://www.linkedin.com/in/davidohara11/) Location: Massachusetts Favorite part of billing: When practice owners tell me they sleep better at night. Fun fact: Huge fan of the show Survivor. Wouldn't last a day. ### Michael Wurm - Co-Founder & COO Giving patients clarity on likely costs before their visit. Location: New York Favorite part of billing: When a patient knows the likely cost of their appointment beforehand—not 30 days after. Fun fact: I live in New York City, but when I'm eating pizza, it's typically homemade. ### Michael Paris - Co-Founder & CTO Building useful things with people who like helping other people. Location: Massachusetts Favorite part of billing: Building cool things that help people, with people who like helping people. Fun fact: Once upon a time, I did cool things like hiking up and skiing down volcanoes, climbing 1,000-foot rock walls, and building an adventure van. Then I became a dad. Now I look at my son and make bread. ### Mike Luchini - Chief of Staff Hearing how practice owners use their time differently once billing is handled. Location: Massachusetts Favorite part of billing: Hearing the new opportunities practice owners are pursuing after gaining peace of mind with their billing. Fun fact: I know way too much about the Notre Dame football depth chart than is reasonably necessary. ### Kyle Wolff - Software Engineer Team profile coming soon. Location: Massachusetts ### Matt Treiber - Software Engineer Building solutions that help our billing team positively impact practices. Location: Massachusetts Favorite part of billing: Building solutions that enable our billing team to positively impact practices. Fun fact: Still chasing the NHL dream in my men's league. ### Cassie Dees - Billing Partner Connecting with practices across the U.S. and beating the insurance company game. Location: New Mexico Favorite part of billing: Being able to connect with my practices from all over the U.S. and beating the insurance company game. Fun fact: In my free time, I enjoy working on my yellow 1973 F-250, "Dolly." ### Dani Brandon - Billing Partner Taking a major burden off someone else's plate. Location: Maryland Favorite part of billing: Being able to take a major burden off someone's plate. Fun fact: My dogs are my whole personality outside of work. ### Dawna Brookins - Billing Partner Helping people navigate the complex world of insurance. Location: North Carolina Favorite part of billing: Helping people navigate the complex world of insurance. Fun fact: I'm a licensed massage and bodywork therapist. ### Heidi Weber - Billing Partner Partnering with practices to improve front-end processes and revenue. Location: Wisconsin Favorite part of billing: I enjoy partnering with practices to implement effective front-end processes that significantly improve revenue. Fun fact: All my pets were named after Rat Pack members or a close connection: Sammy (Sammy Davis Jr.), Mickey (from Mickey Blue Eyes, starring Frank Sinatra), Bennett (Tony Bennett), Dean-O (Dean Martin), Crosby (Bing Crosby), and Kennedy (JFK, who had close ties to the Rat Pack). ### Jillena Hyman - Billing Partner Solving denials and revenue bottlenecks, then fixing the processes behind them. Location: North Carolina Favorite part of billing: Solving the puzzle behind denials and other revenue bottlenecks, then fixing the processes that caused them. Fun fact: I'm a DIY girlie. If I can envision it, I'll probably try to figure out how to build, customize, or transform it. ### Katie Redmond - Billing Partner Taking care of billing details so care teams can focus on patients. Location: Maine Favorite part of billing: I love being behind the scenes, taking care of billing details, so the people caring for patients can focus on what they do best. Fun fact: In my free time, you can usually find me baking with sourdough, block printing, or working on one of my many other hands-on creative projects. ### Lauren Cronin - Billing Partner Outmaneuvering insurance companies and securing wins for practices and patients. Location: Connecticut Favorite part of billing: Nothing beats the satisfaction of outmaneuvering insurance companies and securing a win for the practice and patients. Fun fact: Proud member of BillsMafia who loves baking sourdough bread and exploring the great outdoors with my toddler. ### Lisa Peacock - Billing Partner Seeing relief when a practice's finances become healthy again. Location: North Carolina Favorite part of billing: Seeing relief on owners' faces when finances become healthy again. Fun fact: A mom of three, a world traveler, and a combat veteran. ### Marie Walrod - Billing Partner Getting payment on an old claim that was once denied. Location: Michigan Favorite part of billing: When I can get payment on an old claim that was once denied. Fun fact: Licensed nail tech. Loves Michigan summers on the lake. ### Melissa Metrano - Billing Partner Helping practices focus on patients, not paperwork. Location: Massachusetts Favorite part of billing: Helping practices focus on patients, not paperwork. Fun fact: Coastal New England local; beach days in summer, no notes. ### Steph Schwarz - Billing Partner Finding small wins, solving problems, and creating efficiencies. Location: Minnesota Favorite part of billing: I love the small wins, problem solving, and creating efficiencies. Fun fact: I am passionate about traveling and making memories with my family, and proud to be a published author. ### Thomas Carrier - Billing Partner Finding new ways to solve old problems with technology. Location: Alabama Favorite part of billing: Discovering new ways to solve old problems with the help of technology. Fun fact: Games are my passion. In a past life I was a lead storyteller with a gaming publisher. ### Tom Griffiths - Billing Partner Easing the health insurance burden for practitioners and patients. Location: Massachusetts Favorite part of billing: Easing the health insurance burdens of both practitioners and patients. Fun fact: People are often flabbergasted when they see me tie my sneakers. [We’re hiring — view open roles on LinkedIn](https://www.linkedin.com/company/brace-health/jobs/) ## Who is Brace Health a good fit for? Independent practices that want one accountable team to fully manage billing without replacing their EMR. - **Specialties:** Behavioral health, nutrition, chiropractic, physical therapy, occupational therapy, and speech-language pathology - **Typical practice size:** Independent and growing — 1–20 locations - **Billing needs:** A fully managed billing service with one accountable partner ## Brace Health at a Glance A concise reference to what Brace Health is, who it serves, and how the service works. - **Legal name:** Brace Health, Inc. - **Website:** https://www.bracehealth.com - **Founded:** 2024 - **Headquarters:** Boston, Massachusetts - **Category:** AI-native billing service - **Core offering:** Fully managed medical billing with a dedicated US-based partner and AI-assisted operations - **Services:** Claims, rejections, denials and appeals, AR follow-up, posting, secondary claims, underpayments, and patient collections - **EMR support:** Any EMR - **Pricing:** Custom pricing based on practice scope and complexity - **Customers:** Independent private practices - **Typical size:** 1–20 locations - **Service area:** United States - **Operating model:** Dedicated US-based billing partner supported by AI - **Communication:** Call, text, and email - **Response time:** Under 30 minutes on average - **Onboarding:** Guided by a dedicated partner and tailored to the practice - **Social:** Brace Health on LinkedIn ## What practices usually want to know Straight answers about Brace Health's service, technology, and working model. ### What is Brace Health? Brace Health is an AI-native billing service for private practices. Each practice works with a dedicated US-based billing partner supported by AI-assisted revenue-cycle workflows. ### What billing work does Brace Health handle? Brace Health generally handles claim submission, rejections, denials and appeals, accounts-receivable follow-up, secondary claims, payment posting, underpayment investigation, and patient collections. The exact division of responsibilities is documented during onboarding. ### Does Brace Health work with our EMR? Yes. Brace Health works with any EMR and is designed to operate in and around the systems and clinical workflows a practice already uses. ### What does the AI do? AI assists with identifying claim issues, prioritizing unanswered or aging work, detecting likely underpayments, analyzing denials, and preparing next steps. People review the work and remain accountable for the outcome. ### How quickly does Brace Health respond? Brace Health's average response time is under 30 minutes. Practice teams can reach their billing partner by call, text, or email. ### What does onboarding look like? A dedicated partner learns the practice's workflows, secures the required system access, and guides the team through a go-live plan tailored to its EMR and existing operations. ### How is Brace Health different from a traditional billing company? Brace Health combines a dedicated US-based billing partner with AI-assisted workflows that work with any EMR. Practices get one accountable relationship, direct communication, clear visibility, and technology that helps the team identify and move unfinished billing work. ## Make billing our problem, not yours. Tell us where billing is getting stuck. We will show you how Brace Health can work with your EMR and the team you already have. - [Talk with Brace Health](https://tally.so/r/RGN72p)