# Testimonials
Source: Brace Health
Canonical URL: https://www.bracehealth.com/testimonials
Last updated: 2026-03-17
Primary question: What do Brace customers say?

See how rehab therapy operators describe Brace after switching from outside billers, replacing in-house coverage, or scaling their billing operation.

## Brace usually wins when a practice is actively looking for a new billing answer.
Eyebrow: What we hear
The pattern is consistent: the old biller stopped earning trust, the in-house coverage became fragile, or the practice outgrew the process. Brace wins by pairing accountability with actual automation.

## Join the community of owners done with billing headaches, forever.
### Tim Zelch - Owner
Organization: Spine & Orthopedic Solutions
Location: Virginia
> I'm up almost 10% on payment per visit. Brace Health is genuinely as good as it gets. I was caught in a bind after my biller left out of nowhere. They came in, stabilized our practice, and have now made it stronger than ever.
Scenario link: [replaced in-house](https://www.bracehealth.com/#scenario-losing-in-house)
### Jason Adour - Owner
Organization: Maine Strong Balance Center
Location: Maine
> Over the last decade, I’ve made many decisions on who to partner with - deciding to work with Brace Health is one of the best ones I’ve made. Brace Health’s technology has been transformative for us and Brace Health’s people are kind, reliable, and some of the absolute smartest in our industry.
For the first time, we have our arms wrapped around billing and have confidence in this facet of our business. I believe the way Brace Health is using thoughtful AI in billing will transform our profession. This is the innovation we needed so we can provide excellence to our patients the way they, and we as clinicians, all deserve.
### Alcina Lima - Owner
Organization: Full Circle Physical Therapy
Location: California
> Working with Brace Health has been great. They deliver on all the promises, unlike other billing companies that over promise and under deliver. We have seen greatly improved cash flow and have a much better idea of what's going on with our collections since switching to Brace.
### Seamas McGuire - Owner
Organization: Strongbridge PT
Location: New Hampshire
> Brace Health is completely different than any other billing service I've worked with. They are on top of every dollar and they go above and beyond for our practice. I feel like I have the world's best in-house biller.
### Seth Coulter - Owner
Organization: Coulter PT
Location: Arkansas
> Working with Brace Health has been night and day better than our previous billing company. I expected there might be a significant drop off in revenue, but I have been pleasantly surprised that we have not experienced that at all.
### Practice Owner - Owner
Organization: Zada Rehab
Location: New Jersey
> Brace Health has truly saved our business—I can't emphasize that enough. After years of frustration with incompetent billers, we were on the brink of closing our doors. They have transformed our understanding of billing and taught us invaluable lessons about managing our business effectively. Their dedication goes beyond just billing; they genuinely care about our success as if it is their own. We're forever grateful for their support and expertise! If you're looking for billers who are committed to your growth, look no further than Brace Health. They are a game changer!
### Meaghan Harwood and Andrew Provost - Co-Owners
Organization: PT In Cadence
Location: Massachusetts
> We highly recommend Brace Health. They understand the complexities of PT billing and have helped streamline our RCM. They are responsive, proactive, and truly feel like an extension of our team. We sleep better at night knowing we have a trusted partner in Brace Health.
### Emmanuel Fasanya - Owner
Organization: Elite Alliance
Location: Texas
> I’ve seen a nearly 10% increase in revenue since starting with Brace Health. Our billing partner Lisa is amazing. We work with her so closely it feels like she’s in-office with us every day.
### Dennis Carter - Owner
Organization: Paramount Physical Therapy
Location: Illinois
> Switching to Brace Health has saved our clinic time, frustration, and money. Brace has worked with our clinic to develop an individualized approach for our billing needs and is always available to answer any questions or concerns.
### Josh Smith - Owner
Organization: Ultra PT
Location: Illinois
> Brace Health is fantastic. To say that the difference is night and day compared to our previous billing company would be an understatement. I only wish that we would have been working with Brace Health sooner.