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Results for “Patient statements”

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Billing Operations

A Pre-Send Audit for Therapy Practice Patient Statements

Before sending a patient statement, confirm the claim has been processed, the payer response and adjustments are posted, the balance is supported, and the statement is going to the right person through an approved channel. Hold unclear or disputed balances for review.

  • Patient statements
  • Billing quality
  • Practice operations

Updated

Billing Operations

When Should a Therapy Practice Collect Patient Responsibility After Insurance?

A practice should distinguish an estimate from the patient responsibility established after the claim is processed. Before requesting payment, reconcile the payer’s adjudication and any contractual adjustments, then communicate the balance and payment options clearly under the practice’s policies and applicable rules.

  • Patient statements
  • Payment posting
  • Practice operations

Updated

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