Elite billers who live and breathe PTpowered by AI that does too

01 / 03

Dedicated US-based biller

One biller. Your practice. Full accountability.

No handoffs, no overseas queues, no "let me check with the team." Your dedicated billing partner owns every claim from submission to payment — and picks up the phone when you call.

They'll work directly with your front desk to tighten intake, authorization, and documentation workflows — the upstream fixes that stop billing problems before they start.

We hire from the top 0.1%. Over 10,000 people applied for our last opening. You get the best of the best.

Dawna Brookins

Dawna B.

Billing Partner

📍 North Carolina

Favorite part of billingHelping people navigate the complex world of insurance.
Fun factI'm a Licensed Massage and Bodywork Therapist.
Melissa Metrano

Melissa M.

Billing Partner

📍 Massachusetts

Favorite part of billingHelping practices focus on patients, not paperwork.
Fun factCoastal New England local — beach days in summer, no notes.
Lisa Peacock

Lisa P.

Billing Partner

📍 North Carolina

Favorite part of billingSeeing relief on owners’ faces when finances become healthy again.
Fun factA mom of three, a world traveler, and a combat veteran.
Marie Walrod

Marie W.

Billing Partner

📍 Michigan

Favorite part of billingWhen I can get payment on an old claim that once was denied.
Fun factLicensed nail tech. Loves Michigan summers on the lake.
David O'Hara

David O.

Billing Partner

📍 Massachusetts

Favorite part of billingWhen practice owners tell me they sleep better at night.
Fun factHuge fan of the show Survivor. Wouldn't last a day.
Dawna Brookins

Dawna B.

Billing Partner

📍 North Carolina

Favorite part of billingHelping people navigate the complex world of insurance.
Fun factI'm a Licensed Massage and Bodywork Therapist.
Melissa Metrano

Melissa M.

Billing Partner

📍 Massachusetts

Favorite part of billingHelping practices focus on patients, not paperwork.
Fun factCoastal New England local — beach days in summer, no notes.
Lisa Peacock

Lisa P.

Billing Partner

📍 North Carolina

Favorite part of billingSeeing relief on owners’ faces when finances become healthy again.
Fun factA mom of three, a world traveler, and a combat veteran.
Marie Walrod

Marie W.

Billing Partner

📍 Michigan

Favorite part of billingWhen I can get payment on an old claim that once was denied.
Fun factLicensed nail tech. Loves Michigan summers on the lake.
David O'Hara

David O.

Billing Partner

📍 Massachusetts

Favorite part of billingWhen practice owners tell me they sleep better at night.
Fun factHuge fan of the show Survivor. Wouldn't last a day.

02 / 03

AI that beats the payers at their own game

Cleaner claims, fewer denials

Payer rules change constantly. United revised its PT policies 0 times in 18 months. Our AI rules engine proactively identifies changes in payments or policies to catch issues before submission.

Denials reduced

No more silent underpayments

A claim that paid $69 instead of $74 is easy to miss. Multiply that by thousands of claims and it adds up fast. Our AI automatically identifies underpayments and resolves via resubmission or appeal.

Underpayments recovered

Ghost denials, eliminated

When a payer never responds, most practices never notice. Our AI tracks expected payment timing and follows up relentlessly with emails and phone calls when it's missed.

No claims left behind

Faster appeals, higher recovery

When denials arrive, our AI pinpoints the cause and generates appeal letters automatically. Over 0% of denied claims are reversible. We make sure you collect on them.

More Denial Reversals

+5%

average increase in payer revenue

03 / 03

Better patient experience. More patient revenue.

Patient responsibility is often 30%+ of practice revenue - and the #1 source of write-offs

We fix that with accurate estimates, automated follow-through, and personalized collection campaigns. All while creating a more transparent, trusting patient experience.

Before visit

Know upon arrival

Accurate estimates based on your actual payer history, helping staff set expectations before treatment starts.

↑ collected at check-in

After visit

Statements that get opened

Sent at the right moment, in plain language, with a clear path to pay. Patients read these — and act on them.

↑ payment within 7 days

Follow up

Dedicated collection campaigns

Personalized patient engagement to collect the last mile payments with kindness.

↓ Patient Aging

+6%

increase in patient revenue on average

FAQs

Brace Health is the only AI-powered billing service built exclusively for physical therapy practices. Each practice works 1:1 with a dedicated US-based biller supported by AI that improves payer revenue, patient revenue, and administrative burden.