Billing Operations
When a Workers’ Comp Adjuster Stops Responding, Here’s How We Follow Up
When workers’ compensation claim follow-up stalls, document the open items, use the payer’s available contact paths, and ask for the appropriate escalation contact when routine outreach goes unanswered. In one case, we reached an adjuster’s supervisor and continued follow-up; the claims were eventually paid, but the reason for payment was not established.
- Workers compensation billing
- Claim follow-up
- Payer escalation
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